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MRi’s technical support is quick efficient and as helpful as anyone can be. They have offered free impartial advice on the best way to reach a solution we may never have reached.

Our Technical Support section has several useful features that provide you with online convenience. Whether you want to download software, documentation, technical specifications, or look up our FAQ’s, you can find it just a few clicks away.
Should you not be able to find the information you need on this site, use our convenient online technical assistance request form to receive the quick, and accurate information you require.
If you are an end user and did not purchase directly from us, please contact your supplier instead and they should deal with everything for you. If you did purchase direct from us please familiarise yourself with our Terms of Business for an efficient process of the returns procedure.
We have conveniently provided our RMA form for you to download here, although to make the request complete you will need to obtain an RMA number by either giving us a call or using our online form.
The MRI-10/100/24/RSR Ethernet Switch, is a standalone, fixed configuration, managed 10/100 switch providing workgroup connectivity for small to mid sized networks.